Refund and Returns Policy

1. Refund Eligibility

We offer refunds on ebook purchases made through our website under the following conditions:

• • The ebook file is corrupt or unreadable.
  • You accidentally purchased the same ebook more than once.
  • You were charged for an ebook you did not receive.

2. Refund Request Process

• To request a refund, please contact our customer support team within 30 days of the purchase date.
• Provide your order number and a detailed explanation of the issue.
• We may request additional information or evidence to process your refund request.

3. Refund Methods

• Refunds will be issued using the same payment method you used for the original purchase.
• It may take up to [3-5] business days for the refund to appear in your account.

4. Non-Refundable Items

• We do not offer refunds for ebooks that have been downloaded or accessed by the customer.
• No refunds will be provided for change of mind or personal preference.

5. Contact Information

• If you have any questions or need assistance with a refund request, please contact our customer support team at [support@ebookbard.com].

6. Policy Changes

• We reserve the right to update or modify this refund policy at any time. Any changes will be posted on our website.

Please Note:

• By making a purchase on our website, you agree to the terms and conditions of this refund policy.
• We recommend reviewing our Terms of Service and Privacy Policy for additional information about your rights and responsibilities as a customer.

Feel free to customize this policy to match your specific store’s needs and consult with legal counsel if you have any concerns about its legality or compliance with local regulations.